Legal centre
Alter TCS operates with full transparency. This hub consolidates every governing policy so you can review how we protect your data, honour your consumer rights, and respond when something goes wrong.
Privacy Policy
How we collect, use, safeguard, and give you control over personal information in line with POPIA and global privacy standards.
Open documentTerms of Service
The contract that governs purchasing, trading, event participation, and community engagement on Alter TCS platforms.
Open documentCookie & Local Storage Policy
A breakdown of the technical storage we rely on, why it is essential, and how you can manage your preferences.
Open documentAt a glance
- 1
Always-on compliance
Policies are aligned with South African law (POPIA, CPA, ECTA) and benchmarked against GDPR best practices.
- 2
Plain-language commitments
We prioritise clarity. Every policy is written without legalese so you understand what you are agreeing to.
- 3
Documented change logs
Material updates are recorded, versioned, and communicated before they take effect.
Contacting the legal team
Choose the contact route that matches your request. Sending it to the right mailbox helps us respond quickly and securely.
Last reviewed
Policies were last comprehensively reviewed on 5 November 2025. Minor clarifications are recorded in the change logs within each policy page.